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FAQs
Your burning questions answered
Klaar is built for performance cultures where people don’t get lost in the process.
We go beyond automation to give leaders a live view of how goals are progressing, where people need support, and what’s getting in the way.
Your talent decisions become fairer, your teams stay focused, and your best people feel like they’re part of something that works.
We use AI to lift people up, not just tidy up text.
Klaar helps leaders spot risks early, suggests relevant goals, and drafts balanced feedback based on real data — not memory.
It’s AI that empowers people, improves productivity, and reduces the noise around performance.
Klaar is built for people-first companies that also care deeply about outcomes.
We’re built for forward-thinking companies who want to replace guesswork with visibility, make fairer decisions, and help people stay engaged in the flow of work.
Spreadsheets can’t build performance cultures. Klaar can.
We pull goal data from your tools in real time, surface trends, and bring transparency to who’s doing what — without the chaos of scattered files or versioning headaches.
Your HRIS stores data. Klaar makes it useful.
We work alongside your HRIS to bring in the missing pieces: real-time goals, feedback in the flow of work, and AI-powered insights that actually guide better conversations. Klaar adapts to you, not the other way around.
Yes. Your context comes with you. And we’ll make it easier than you think.
We’ll move your history, train your teams, and make sure it feels like an upgrade - not a chore.
Klaar adapts to you — not the other way around.
This is one of those things that you can immediately experience when you experience a Klaar demo. You can tweak everything from workflows to roles to rating scales. Even calibrations and IDPs adapt to your structure, so nothing needs to be managed offline.
Yes — Klaar is built to flex with your philosophy, not force one.
You won’t have to compromise your processes or adapt to a one-size-fits-all flow. Klaar molds to your model.
Klaar lives in your flow of work.
Goals are automatically updated from business tools you already use, managers can share feedback from Slack/ MS Teams, and get nudged without needing to log in. That’s how adoption scales without admin overhead.
Support isn’t a ticket — it’s a partnership.
This is one of those things that you can only experience yourself. However, we’d urge you to take a look at our G2 reviews that consistently highlight our exceptional customer success. Our support is hands-on, human, and empathetic — because we know performance platforms only work when people feel supported along the way.
Yes — a real person who knows your org, not just your ticket number.
From implementation to ongoing success, they’ll help you optimize processes, improve adoption, and align with your company goals.
Support SLAs are tight — and we usually beat them.
Our response times are among the fastest in the category. Most queries are handled within hours, and your success manager is always just a message away.
It depends on your size, setup, and the modules you opt for - but always reflects the value we drive.
We’ll scope your needs and keep pricing transparent, predictable, and scalable.
Simple, modular pricing that scales with you.
Choose what you need and leave out the rest. You're in control. You can find more information on our pricing page. You can request a quote from here.
We want your first experience with Klaar to feel tailored.
A call helps us understand what matters to you and your people — and show you that right away.
Most companies are up and running in 4-6 weeks.
We handle the heavy lifting, configure the platform to your workflows, and get everyone aligned with minimal disruption. This also includes UATs, training, and more to ensure you have the best possible experience on Klaar from the first day.
Klaar frees HR to focus on the people, not the processes.
From auto-updated goals to AI-drafted reviews and nudged 1:1s, Klaar takes hours off your hands so HR can focus on people, not paperwork.
Yes - Klaar connects with all your tools so performance data flows, not stalls.
Klaar is one of the very few platforms that goes beyond standard integrations with your HR tech stack. We integrate with all tools that your people use, be it CRMs like Salesforce, project management tools like Jira, or plain old Google Sheets/ Excel Online - we sync your systems to keep everything aligned and up to date.
Absolutely — we meet your people where they already are.
Klaar shows up in Slack, Teams, and Google — so it feels like part of the job, not extra work.
Enterprise-grade security out of the box.
We follow best-in-class protocols - encrypted storage, ISO 27001, SOC2, GDPR, SSO and role-based permissions.
Yes — fully compliant, and constantly monitored.
Klaar meets global HR data standards and helps you stay audit-ready without added effort.
We’re built for global scale — and local nuances.
From language and time zones to compliance support, Klaar is ready to support your team wherever they are.
We build Klaar with our customers - not just for them.
Your input shapes what we launch next, always. In fact, your Account Manager will ensure that your feedback goes directly into our product roadmap.
You’ll see more alignment, better decisions, and a culture people want to be part of.
From sharper goal execution to fairer reviews and stronger retention — Klaar turns performance into momentum. You’ll see your top and bottom lines improve at the same time.
Real teams. Real stories. Real impact.
While you can find plenty of case studies here, we’d love to share with you in person, how others have built performance cultures that their people actually believe in.
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